Hello
I am Matt Potter, an experienced Product Manager with a love for User Research and product strategy, with nearly a decade in the hospitality tech industry. I have developed a mixed methods approach to research and fine-tuned my product sense over my last 7 years of owning the entire product development lifecycle.
Explore my portfolio and discover how I can help take your products to the next level.
Why POS wasn’t sticking at table service restaurants
Part of a large scale research effort with multiple BentoBox + Clover POS customers, I visited a small tavern during dinner service to understand the jobs to be done (and the jobs that couldn’t be done with Clover)
Disjointed Web Design processes, and how Restaurants then got the short end of the stick
A legacy design system meant designers were tripling their effort (and taking longer to deliver the highest quality digital storefronts).